Data Protection

We are pleased that you are interested in our website. The protection of your privacy is very important to us. Below you can find detailed information on how we handle your data.


You can visit our website without having to provide any details of your person. We only store access data without any reference to a specific individual, e.g. the name of your Internet Service Provider, the page from which you visit us or the name of the requested file. This data is only evaluated for improving our Internet site, but does not enable us to make any inferences concerning your person.

Personal data is only collected if provided to us voluntarily as part of your order, for opening a customer account or registering for our newsletter. Without your specific consent, we use the data provided by you only for fulfilling and executing your order. After the completion of the contract and full payment of the purchase price, your data is blocked for further use and deleted in accordance with the provisions of fiscal and commercial law- unless you have explicitly agreed to further use of your data. Concerning your registration for the newsletter, your e-mail address is used with your consent for our own advertising purposes until you cancel this registration. The cancellation of the newsletter registration is possible at any time.


At our shop the cookies store information about the contents of your shopping cart, which then can be retrieved on your next visits. If you would like to register with us or place an order, we require your customer data. The data stored in a cookie have the following advantage: one does not have to fill in the complete forms more than once.
Furthermore, in your browser program, you can accept these cookies from our site, or even block them if you wish.


Your data is forwarded to the shipping company commissioned with the delivery of your items. This is necessary for the goods' delivery. 
In order to arrange payments, we forward your payment data to the credit institution commissioned with payment.


According to the German Federal Data Protection Act you have the right to receive free information about your stored data. Also, it is your right to have this data corrected, blocked or deleted.


If you have any questions on the collection, processing or use of your personal data, or want some information about or the correction, blocking or deletion of the data and the revocation of any authorisations that you have agreed with, please contact our friendly customer service: info@pitlock.de


This website uses Google Analytics – a web analysis service, for which cookies are being used. The collected information about the usage of the website are normally transferred to a Google server in the USA und are saved there. IP adresses of users within EU member states or other signatories of the agreement of the European economic area, will be reduced and transferred when activating the IP-anonymization. Only in exceptional cases will the entire IP-address first be transferred to a Google server in the USA and then be anonymized there. Google will use this information on behalf of the operator of this website to analyse your usage of the website, to put together reports about the website activities and to deliver further services related to the website and internet usage. The IP adress transferred from your browser by Google analytics will not be merged with other data from Google. You can prevent the storage of cookies with an adequate setting of your browser software - please note that you might not be able to use all functions of the website completely in this case. You can prevent the transmission to Google of your website usage data created by cookies and the processing of this data by Google by downloading and installing the corresponding Browser-Plugin. Further details in terms of use and data protection you will find here: http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/



The information provided for the ordering of goods will be partly handed over to the corresponding shipping company. This will occur exclusively for the purpose of correct shipping and refers only to the relevant data for this purpose. 



You may well have expressly issued the following authorisation during the course of the ordering process. We would like to point out that you can revoke your authorisation at any time with future effect.

"I would like to receive product information by e-mail with immediate effect." (Cancellation of the registration is possible at any time.)